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Survey Form: Volkswagen
Is your car new or pre owned?
New
Pre owned
Which VW do you own (model + year):
How many times have you returned the car to repair defects?
Which dealership did you buy your car from? (e.g. Lindsay Saker Bloemfontein)
How would you rate the dealership that you bought the car from? (5) is Excellent and (0) is Terrible.
0
1
2
3
4
5
How many kilometers are on your odometer?
Please give a list of the defects on your car, past and present. Please indicate which of these problems have NOT been resolved.
Did you lodge a complaint with the Dealership?
Yes
No
Did you lodge a complaint with Volkswagen South Africa?
Yes
No
Did you lodge a complaint with an industry watchdog, e.g. the Ombudsman?
Yes
No
If you had enough money, would you sue Volkswagen South Africa?
Yes
Maybe
No
If someone like Carte Blanche on Mnet hosted a nationwide survey on Volkswagen, would you participate?
Yes
Maybe
No
If Volkswagen gave you a choice, what would you choose?
Repair car
Trade in
Extended warranty
Refund you in full
Will you buy another VW in future?
Yes
Undecided
No
Please leave your contact details, e.g. Name, Surname, e-mail & cell nr -- if you want:
